Contact Info
Minnesota State Office - WIC Program
800-657-3942 (toll-free)
651-201-4444 (state office)
Contact Info
Minnesota State Office - WIC Program
800-657-3942 (toll-free)
651-201-4444 (state office)
2022 HuBERT Hints
October 2022 HuBERT Hints #1 | September 2022 HuBERT Hints #1 | August 2022 HuBERT Hints #1 | July 2022 HuBERT Hints #2 | July 2022 HuBERT Hints #1 | June 2022 HuBERT Hints #2 | June 2022 HuBERT Hints #1 | May 2022 HuBERT Hints #1 | April 2022 HuBERT Hints #2 | April 2022 HuBERT Hints #1 | March 2022 HuBERT Hints #3 | March 2022 HuBERT Hints #2 | March 2022 HuBERT Hints #1 | February 2022 HuBERT Hints #2 | February 2022 HuBERT Hints #1
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October 2022 HuBERT Hints #1 (PDF)
- Issuing Cash-Value Benefits (CVBs)
- Infoview Report for Monitoring Issuance of Incorrect CVB Amount
- Infoview Report to Verify Correct Formula Being Issued
- New Data, Reports, Maps, and Fact Sheets Available on the MDH WIC Website
- REVISED – Kepts vs. Missed Appointments
- NEW – Participants Not Issued Increased CVBs by Issued Date
- REVISED - Referral Contact(s) During Specified Time Period & Current Age
- NEW - WIC Cards Issued
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September 2022 HuBERT Hints #1 (PDF)
- September Late Issuance or Replacement of Similac Milk-Based Formula
- Cash-Value Benefits when FY2023 Continuing Resolution/Appropriation Passes
- MDH WIC Website Changes
- Temporary Hold on Creating New Ad-hoc Infoview Report Templates
- New Data, Reports, Maps, and Fact Sheets Available on the MDH WIC Website
- REVISED – Daily Appointments with PMI Number
- REVISED – MCAs Completed or Not and Benefits Issued
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August 2022 HuBERT Hints #1 (PDF)
- Contract Formula Transition Questions
- Records for Participants on WIC as Child and Returning as Woman
- Reminder! Do Not Deactivate WIC Cards Before Changing Household ID
- Reminder! Food Adjustment Wizard Can Create Incorrect Food Prescriptions
- New HuBERT User Access Level of Student
- URL Changes in Reports & Data Section
- New Data, Reports, Maps, and Fact Sheets Available on the MDH WIC Website and in Infoview
- NEW - BF Women Issued at Least 7 Months of Benefits During Most Recent Cert by Language
- NEW - Purchased Formulas by UPC(s)
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July 2022 HuBERT Hints #2 (PDF)
- Food Adjustment Wizard Incorrectly Allows Issuance of Enfamil on Benefits with PFDTU before October 1, 2022
- Reminder! New Help Desk Email Address
- Reminder! Always Ensure Food Package Includes All Appropriate Food Items before Issuing
- REVISED - No Shows by Day and Time
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July 2022 HuBERT Hints #1 (PDF)
- Occasional Problems Scanning Food items or Infant Formula with App Food Finder
- Infant Must Be 6 Months Old on Date of PFDTU to Issue Food Benefits
- Reminder! Update Installed on Production on Saturday, July 2, 2022
- New Data, Reports, Maps, and Fact Sheets Available on the MDH WIC Website and in Infoview
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June 2022 HuBERT Hints #2 (PDF)
- Update Installed on Production on Saturday, July 2, 2022
- Quick Trouble-Shooting Tip: Reset Local Reference Data
- Changing Infant’s Breastfeeding Amount & Unable to Issue Benefits
- Infant Must Be 6 Months Old on Date of PFDTU to Issue Food Benefits
- In Case of Participant Death Cheat Sheet Revised
- System Time-Out Change
- Local Agency Directory Updates on Website
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June 2022 HuBERT Hints #1 (PDF)
- Unable to Issue Last Set to Breastfeeding Woman after Infant Turns One Year Old
- NEW - Daily Appointments - Simple Output
- NEW - MCAs Completed or Not and Benefits Issued
- REVISED - Year-to-Date Participation
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May 2022 HuBERT Hints #1 (PDF)
- Reminder! Training Database Unavailable Due to Maintenance
- Prorated Food Packages Suggested by HuBERT
- Cash-Value Benefit (CVB) Missing from Food Packages - Always Ensure Food Package Includes All Appropriate Food Items before Issuing
- MDH WIC Website Clean-up – Monthly Participation
- New Data, Reports, Maps, and Fact Sheets Available on the MDH WIC Website and in Infoview
- REVISED - Year-to-Date Participation
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April 2022 HuBERT Hints #2 (PDF)
- Training Database Unavailable Due to Maintenance
- HuBERT and WINNIE Information Coming to Your Inbox on Thursdays Starting in May 2022!
- Reminders about Blocking Time on Calendar
- Reminder! Do Not Create New Referral Program Topics
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April 2022 HuBERT Hints #1 (PDF)
- Drop-down List Changes
- Reminder! HuBERT Session Timeout Changed from 180 Minutes to 30 Minutes
- HuBERT Is Not Supported on Windows 11
- MDH WIC Website Clean-up - Will Retain At Least 3 Years of Reports
- New Data, Reports, Maps, and Fact Sheets Available on the MDH WIC Website and in Infoview
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March 2022 HuBERT Hints #3 (PDF)
- Revised Transaction Form – New Help Desk Email Address
- Help Desk Cannot Participate in 3-Way Calls
- HuBERT Structured Exercises Moved to FileZilla
- NEW - Issued Contract Formula on Future Benefits
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March 2022 HuBERT Hints #2 (PDF)
- Incorrect Quantities of Formula May be Issued for Future Benefits after Using the Food Adjustment Wizard
- Use the MN Help Desk’s New Email Address – Reminder!
- Deactivated Cards Cannot be Reactivated
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March 2022 HuBERT Hints #1 (PDF)
- Do NOT Use the Void Current and Future Benefits Function in the Food Adjustment Wizard when Adjusting Benefits that Include Formula
- Do NOT Void Direct Shipped Benefits
- Update Installed on Production on Saturday, March 19, 2022
- Use the MN Help Desk’s New Email Address – Reminder!
- Participant Folders Should Be Closed when Not in Use
- Infoview Templates that May Assist with Similac Formula Recall
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February 2022 HuBERT Hints #2 (PDF)
- New Languages Added to Drop-downs
- Do Not Void Current and Future if Direct Shipped Food Items
- Annual Hardware Inventory – Request Final
- MDH WIC Website Clean-up
- REVISED - Benefits Issued & Certs Performed on Specified Dates
- REVISED - Benefits Issued & Certs Performed Outside of Information System Hours
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February 2022 HuBERT Hints #1 (PDF)
- Guidance on Using "Other" as a Note Subject
- Issuing the "No WIC Formula" Food Item – Select Direct Ship!
- "Index Out of Range" Error when Issuing Benefits
- Saving Infoview Templates to Your My Favorites Folder
- New Data, Reports and Fact Sheets Available on the MDH WIC Website and in Infoview
- REVISED - Certified Participants Referred and Not Referred
- NEW - Participants Issued Increased CVBs
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Last Updated: 10/20/2022