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WIC Vendor Training Requirements
What are my responsibilities for training my store employees?
What types of training are available from the Minnesota WIC Program?
How often does my store need to participate in WIC training?
What are my responsibilities for training my store employees?
A store owner is responsible for making sure that anyone who might accept a voucher on behalf of the store knows how to do so properly.Please keep in mind that by federal regulations and state rules, the store owner is responsible for the actions of its employees (paid or unpaid persons accepting vouchers for the store). This means that if a cashier commits a program violation while taking a voucher, the store owner will be held responsible for it.
What types of training are available from the Minnesota WIC Program?
Prior to initial authorization, a store representative who will train store cashiers must attend a group training session. After authorization, a store representative who trains the store cashiers must attend group training approximately every three years.
Additionally, stores will receive additional training through newsletters, DVDs, and store monitoring visits by WIC personnel. If your store is found to be violating WIC Program rules, store staff may be required to complete additional training as well.
Copies of current WIC Matters newsletters are also available.
We can also arrange for face-to-face training for your store personnel. To do so, please contact 651-201-4404 or health.wicvendor@state.mn.us.
How often does my store need to participate in WIC training?
You should review all training materials sent to you by the WIC Program (newsletters, videos, and memorandums regarding policies and procedures). A representative of your store will also need to complete interactive training on WIC Program policies at least once every three years. This will typically be through group training sessions.